• Dear Sir or Madam,
  I am writing to you to thank you for the excellent customer service thatyour company provided to my partner and me during our trip to Costa Ricalast month.We arrived in San Jose on July 6th and travelled from there to Tortugero andArenal / La Fortuna before our brief return to San Jose. I can honestly saythat every member of your staff - from drivers, airport greeting staff, tourguides, ARA central office staff -  was really professional and mostwelcoming- they are excellent ambassadors for your lovely county and foryour company.I would definetely recommend your fantastic company to anyone I know who isthinking of travelling to Costa Rica.As a very good friend of mine is a travel agent here in Cork City, I wouldbe very grateful if you could send me the contact details of someone in your company that I may pass on to her.Once again thank you all for your professionalism and friendliness which helped make our stay in your country a most memorable one. Yours faithfully,

 

• I have just returned from a tour run by ARA Tours of Costa Rica and would like to thank you for making it an enjoyable and interesting experience.We were fortunate to have Juan Marino as our tour guide who,s knowledge and experience made it enjoyable and interesting for the whole group and was able to deal with any problems in a calm and professional manner and by the end of the tour he had won the respect of the whole group.One again thank you for an enjoyable holiday and I would not hesitate to use ARA tour again in the future or recommend them to others.
  
  Yours faithfully

 

• We had a really terrific time - thanks for all the help

 

• Ola!
  In my trip Mundo Verde from 20.04 to 05.05.08 to Costa Rica, 
  Nicaragua and Panama, I found Costa Rica is the beauty.  Such a pearl  of nature..!!!!During my life, I have travelled to about 58 countries in the world  up to now, and Costa Rica is my favourite because, apart from the  beauty of its nature, it is also a healthy and a well looked after  country. 
  On top of it, our guide Juan Merino was a pearl too, because he is a  very friendly and patient man and also because he knows so much about  nature. It is surely thanks to him that we know so much more about  your/his country and about life and nature. Please tell him. I think that one day I will revisit Costa Rica! Muchas gracias