Our Team
Our team is what sets us apart! We look for people who are not only qualified and experienced, but who are also passionate for giving high quality and efficient service, who speak the same language of our clients and who love to make a difference among other services.
Your first contact to ARA Tours will probably be with our competent and multilingual Customer Experience department. a group of Costa Ricans, Germans, Swiss and one Austrian. We are therefore happy to attend you in the following languages:
- English
- German
- French
- Spanish
Meet the ones that work with passion to provide you the best experience in Costa Rica!
Founders and Directors
Daniel Küng
Chief Executive Officer
Roland Ayer
Chief Operation Officer
Commercial Director
Sandra Haun
Commercial Director
Customer Experience
Christine Pohnitzer
Customer Experience Manager
Customer Experience Team 1
Daniel José Campos
Customer Experience Teamleader 1
Manuel Gómez
Customer Experience Agent
Francisco Rojas
Customer Experience Agent
Bernardita Alvarado
Customer Experience Agent
Mario López
Customer Experience Agent
Ana Lucía Rojas
Customer Experience Agent
Pending
Customer Experience Agent
Customer Experience Team 2
Alice Henke
Customer Experience TeamLeader 2
Annika Pagels
Customer Experience Agent
Catalina Mora
Customer Experience Agent
Mabet Cerdas
Customer Experience Agent
Pending
Customer Experience Agent
Pending
Customer Experience Agent
Corinne Abplanalp
Customer Experience Agent
Customer Experience Team 3
Christina Hermann
Customer Experience TeamLeader 3
Stefanie Braun
Customer Experience Agent
Yerlin Barrantes
Customer Experience Agent
Lorena Acuña
Customer Experience Agent
Ana Belén Rodríguez
Customer Experience Agent
Diego Matamoros
Customer Experience Agent
Kevin Cortés
Customer Experience Agent
Customer Experience Team 4
Jennifer Bustamante
Customer Experience TeamLeader 4
Sofía Perez
Customer Experience Agent
Mauricio Arce
Customer Experience Agent
Kristel Ramírez
Customer Experience Agent
Fabián Gómez
Customer Experience Agent
Direct Team
Aline Reifferscheidt
Direct TeamLeader
Regina Amacker
Customer Experience Agent
Irene Pérez
Customer Experience Agent
Groups Team
Mariana Campos
Groups TeamLeader
Daniela Gómez
Customer Experience Agent
Montserrat López
Customer Experience Agent
Yoselyn Barrantes
Customer Experience Agent
Kenneth Navarro
Customer Experience Agent
A&K Team
Marco Thomas
Deputy Manager
Marilyn Rodríguez
Travel Consultant
Ricardo Villalobos
Operations Coordinator - Concierge
David Solano
Travel Consultant
Elizabeth Olivares
Travel Consultant
Andrea García
A&K Content Coordinator
Logistics
Pedro Fernandez
Logistics Team Leader
Kerstin Seip
Guides Coordinator
Leonardo Rojas
Logistics Agent
Andrés Mora
Logistics Agent
Jonathan Arguedas
Logistics Agent
Roberto Ramírez
Logistics Agent
Guides
Josef Vacek
Airport Guide
Sonia Herrera
Airport Guide
Angie Obaldía
Airport Guide
Diego Solano
Airport Guide
Product & Content Department
Adriana Arroyo
Product & Content Manager
Andrea Castro
Product Developer & Supervisor
Sabine Schön
Content Coordinator
Rebeca Hernández
Database Teamleader
Tatiana Salazar
Product & Content Executive
Alexandra Lizano
Product & Content Executive
Francisco Urcuyo
Product & Content Executive
María Fernanda Hernández
Product & Content Executive
Brigitt Sandí
Product & Content Executive
Rose Mery López
Product & Content Executive
Marketing & Quality
Adriana Brenes
Marketing & Quality Manager
Content & Social Media / Graph Design
Marc Tschallener
Social Media Coordinator & Content Agent
Víctor Díaz
Graph & Web Designer
Sustainability Department
Sofía Soto
Sustainability Coordinator
IT Team
Patrick Di Martino
IT Director
Web Development
Gerald Alvarado
Developer
I.T. Support Team
Freddy Mora
I.T. SUPPORT
Johnny Zamora
IT Support Assistant
Financial and Administrative Department
Pending
Financial & Administrative Director
Rosa Marín
Accountant
Accounting Team
Alejandra Ramírez
Accounting TeamLeader
Jorge Cordero
ACCOUNTING AGENT
Kendall Bermúdez
ACCOUNTING AGENT
Pending
ACCOUNTING AGENT
Human Resources Team
Marcela Zamora
Human Resources Teamleader
Saylin Guzmán
Receptionist
Internal Services Team
Jensy Vargas
Housekeeping
Jesús Calderon
Maintenance & Security
Manuel Vargas
Maintenance & Security
Jose Nuñez
Maintenance & Security