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Our Team

Our team is what sets us apart! We look for people who are not only qualified and experienced, but who are also passionate for giving high quality and efficient service, who speak the same language of our clients and who love to make a difference among other services.

Your first contact to ARA Tours will probably be with our competent and multilingual Customer Experience department. a group of Costa Ricans, Germans, Swiss and one Austrian. We are therefore happy to attend you in the following languages:

  • English
  • German
  • French
  • Spanish

Meet the ones that work with passion to provide you the best experience in Costa Rica!

Founders and Directors


Daniel Küng

Daniel Küng

Chief Executive Officer
Roland Ayer

Roland Ayer

Chief Operation Officer

Commercial Director


Sandra Haun

Commercial Director

Customer Experience


Christine Pohnitzer

Customer Experience Manager

Customer Experience Team 1

Daniel José Campos

Customer Experience Teamleader 1

Manuel Gómez

Customer Experience Agent

Francisco Rojas

Customer Experience Agent

Bernardita Alvarado

Customer Experience Agent

Mario López

Customer Experience Agent

Ana Lucía Rojas

Customer Experience Agent

Pending

Customer Experience Agent

Customer Experience Team 2

Alice Henke

Customer Experience TeamLeader 2

Annika Pagels

Customer Experience Agent

Catalina Mora

Customer Experience Agent

Mabet Cerdas

Customer Experience Agent

Pending

Customer Experience Agent

Pending

Customer Experience Agent

Corinne Abplanalp

Customer Experience Agent

Customer Experience Team 3

Christina Hermann

Customer Experience TeamLeader 3

Stefanie Braun

Customer Experience Agent

Yerlin Barrantes

Customer Experience Agent

Lorena Acuña

Customer Experience Agent

Ana Belén Rodríguez

Customer Experience Agent

Diego Matamoros

Customer Experience Agent

Kevin Cortés

Customer Experience Agent

Customer Experience Team 4

Jennifer Bustamante

Customer Experience TeamLeader 4

Sofía Perez

Customer Experience Agent

Mauricio Arce

Customer Experience Agent

Kristel Ramírez

Customer Experience Agent

Fabián Gómez

Customer Experience Agent

Direct Team

Aline Reifferscheidt

Direct TeamLeader

Regina Amacker

Customer Experience Agent

Irene Pérez

Customer Experience Agent

Groups Team

Mariana Campos

Groups TeamLeader

Daniela Gómez

Customer Experience Agent

Montserrat López

Customer Experience Agent

Yoselyn Barrantes

Customer Experience Agent

Kenneth Navarro

Customer Experience Agent

A&K Team

Marco Thomas

Deputy Manager

Marilyn Rodríguez

Travel Consultant

Ricardo Villalobos

Operations Coordinator - Concierge

David Solano

Travel Consultant

Elizabeth Olivares

Travel Consultant

Andrea García

A&K Content Coordinator

Logistics

Pedro Fernandez

Logistics Team Leader

Kerstin Seip

Guides Coordinator

Leonardo Rojas

Logistics Agent

Andrés Mora

Logistics Agent

Jonathan Arguedas

Logistics Agent

Roberto Ramírez

Logistics Agent

Guides

Josef Vacek

Airport Guide

Sonia Herrera

Airport Guide

Angie Obaldía

Airport Guide

Diego Solano

Airport Guide

Product & Content Department

Adriana Arroyo

Product & Content Manager

Andrea Castro

Product Developer & Supervisor

Sabine Schön

Content Coordinator

Rebeca Hernández

Database Teamleader

Tatiana Salazar

Product & Content Executive

Alexandra Lizano

Product & Content Executive

Francisco Urcuyo

Product & Content Executive

María Fernanda Hernández

Product & Content Executive

Brigitt Sandí

Product & Content Executive

Rose Mery López

Product & Content Executive

Marketing & Quality


Adriana Brenes

Marketing & Quality Manager

Content & Social Media / Graph Design

Marc Tschallener

Social Media Coordinator & Content Agent

Víctor Díaz

Graph & Web Designer

Sustainability Department

Sofía Soto

Sustainability Coordinator

IT Team


Patrick Di Martino

IT Director

Web Development

Gerald Alvarado

Developer

I.T. Support Team

Freddy Mora

I.T. SUPPORT

Johnny Zamora

IT Support Assistant

Financial and Administrative Department


Pending

Financial & Administrative Director

Rosa Marín

Accountant

Accounting Team

Alejandra Ramírez

Accounting TeamLeader

Jorge Cordero

ACCOUNTING AGENT

Kendall Bermúdez

ACCOUNTING AGENT

Pending

ACCOUNTING AGENT

Human Resources Team


Marcela Zamora

Human Resources Teamleader

Saylin Guzmán

Receptionist

Internal Services Team

Jensy Vargas

Housekeeping

Jesús Calderon

Maintenance & Security

Manuel Vargas

Maintenance & Security

Jose Nuñez

Maintenance & Security

Contact Information

WhatsApp: +506-8893-3863
Phone: +506-2232-0400
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Address

Apdo 799 – 1007
San José, Costa Rica

Licenced by the Costa Rican Tourist Board: Lic ICT OT 294

Liability insurance: Instituto Costarricense de Seguros (INS) Coverage: Territory of the Republic of Costa Rica

Derechos Reservados - ARA Agencia de Viajes Internacional S.A © 2024