Bike & Hike Specialist

Our renowned Incoming Travel Agency ARA Tours offers you an interesting and stable position as Bike & Hike Specialist!

• Group and individual biking, e-biking and hiking product development.
• Training of internal teams and our freelance guides and transporters.
• Creation and application of operation, safety and maintenance manuals
• Preparation and accompaniment of tours

Profile

• Enthusiastic about outdoor activities, especially biking and hiking.
• Extensive knowledge of routes and national tourism product.
• Knowledge of bicycle mechanics
• Digital data processing and experience with booking software, preferably Tourplan
• English at a minimum level of B2, other language is a plus
• Driver's license B1
• Nationals or residents with work permit

Soft skills

• High work ethic and quality consciousness.
• Proactivity, organization and responsibility
• Strategic vision and planning
• Great team spirit

What do we offer? 

• A modern and friendly workplace in San Jose
• Flexible office hours
• Induction program
• Small team and cooperative leadership style
• Solidaristic association
• Private medical insurance after trial time
• Workplace Platform Services
• Various consulting services

If you are interested, please send us a message indicating that you would like to apply for the Product Executive position using the contact form on this website.

Customer Experience Agent FITs and Groups - English 

Our renowned Incoming Travel Agency ARA Tours offers you an interesting and stable position in our Customer Experience team!

Your main task will be to provide friendly, professional and efficient advice to our clients, as well as to plan and prepare the logistical aspects for our clients during their stay in the country.

Required Skills & Qualifications

• Fluency in English
• Digital data processing and good communication skills
• Have a helpful attitude so that you have the desire to offer a quality service.
• Being able to work in a team and working independently are very important skills
• Proactivity, organization and responsability
• Nationals or residents with work permit

Preferable requirements

• Fluency in any other additional language (German, French)
• Higher education and/or studies in tourism
• Knowledge of the infrastructure and tourism product in Costa Rica
• Experience or knowledge of individual and group travelers
• Experience with reservation software, preferably Tourplan

What do we offer? 

• A modern and friendly workplace in San Jose
• Flexible office hours
• Induction program
• Small team and cooperative leadership style
• Solidaristic association
• Private medical insurance
• Workplace Platform Services
• Various consulting services

If you are interested, please send us a message indicating that you would like to apply for the Product Executive position using the contact form on this website.

Freelance Guide

We are looking for certified Freelance Tour Guides with good cultural, geographical and touristic knowledge of the country to accompany our clients on their tours throughout the year.

 Essential requirements

• Proficient in some of the languages German, French, English and/or Spanish.
• Certification as a guide by the ICT
• Excellent customer service
• Responsible and punctual person
• Team player
• Flexibility in time management
• Immediate availability
• With residence or work permit

Personal qualities

• Social and respectful person with high values
• Honesty
• Good organization
• Confident and genuine personality

Preferred qualifications

• Experience in managing groups
• Knowledge of first aid and CPR

What do we offer?

• The opportunity to work for one of the strongest incoming agencies in the country.
• Assignments during low season for guides who offer us availability in high season
• Re-certification training during low season
• Single room during tours
• Attractive remuneration including per diems
• Competitive fees
• Attractive bonus program