IT Assistant
Our renowned Incoming Travel Agency ARA Tours offers you an interesting and stable half-time position in our IT team!
Skills & Qualifications
- Technical knowledge (hardware, software, networking and cybersecurity, MS 365 Admin Center and other Microsoft systems)
- Problem solving skills: Must be able to analyze problems and find effective solutions
- Effective communication: Must be able to communicate clearly and concisely with users and other team members, also remotely
- Teamwork: Must be able to work in teams with other team members to solve problems and achieve goals
- Flexibility and adaptability
- Good English skills
Functions
- Reduce downtime of the systems that support the company to the shortest possible time.
- Attend user requirements and solve problems.
- Support with equipment in events or training courses.
- Manage workstation configurations for shared resources.
- Implementation and maintenance of network infrastructure and computer equipment.
- Installation and configuration of new computer equipment with AutoPilot.
- Inventory of equipment and spare parts.
- Evolutionary modifications of the network infrastructure.
- Coordinate with the vendor's technicians in order to solve technical problems and ensure the installation of products.
- Register computer equipment to schedule preventive maintenance.
- Hardware and software troubleshooting support.
- Abide by the confidentiality clause, protecting the interests of the company as well as its welfare and growth.
What do we offer you?
- A modern and friendly workplace in San José.
- Flexible office hours
- Induction program
- Small team and cooperative leadership style
- Solidaristic association
- Private medical insurance after trial period
- Workplace Platform Services.
If you are interested, please send us a message indicating that you would like to apply for the Product Executive position using the contact form on this website.
Contact Us
Bike & Hike Specialist
Our renowned Incoming Travel Agency ARA Tours offers you an interesting and stable position as Bike & Hike Specialist!
- Group and individual biking, e-biking and hiking product development.
- Training of internal teams and our freelance guides and transporters.
- Creation and application of operation, safety and maintenance manuals
- Preparation and accompaniment of tours
Profile
- Enthusiastic about outdoor activities, especially biking and hiking.
- Extensive knowledge of routes and national tourism product.
- Knowledge of bicycle mechanics
- Digital data processing and experience with booking software, preferably Tourplan
- English at a minimum level of B2, other language is a plus
- Driver's license B1
- Nationals or residents with work permit
Soft skills
- High work ethic and quality consciousness.
- Proactivity, organization and responsibility
- Strategic vision and planning
- Great team spirit
What do we offer?
- A modern and friendly workplace in San Jose
- Flexible office hours
- Induction program
- Small team and cooperative leadership style
- Solidaristic association
- Private medical insurance after trial time
- Workplace Platform Services
- Various consulting services
If you are interested, please send us a message indicating that you would like to apply for the Product Executive position using the contact form on this website.
Contact Us
Customer Experience Agent FITs and Groups - English
Our renowned Incoming Travel Agency ARA Tours offers you an interesting and stable position in our Customer Experience team!
Your main task will be to provide friendly, professional and efficient advice to our clients, as well as to plan and prepare the logistical aspects for our clients during their stay in the country.
Required Skills & Qualifications
- Fluency in English
- Digital data processing and good communication skills
- Have a helpful attitude so that you have the desire to offer a quality service.
- Being able to work in a team and working independently are very important skills
- Proactivity, organization and responsability
- Nationals or residents with work permit
Preferable requirements
- Fluency in any other additional language (German, French)
- Higher education and/or studies in tourism
- Knowledge of the infrastructure and tourism product in Costa Rica
- Experience or knowledge of individual and group travelers
- Experience with reservation software, preferably Tourplan
What do we offer?
- A modern and friendly workplace in San Jose
- Flexible office hours
- Induction program
- Small team and cooperative leadership style
- Solidaristic association
- Private medical insurance
- Workplace Platform Services
- Various consulting services
If you are interested, please send us a message indicating that you would like to apply for the Product Executive position using the contact form on this website.
Contact Us
Freelance Guide
We are looking for certified Freelance Tour Guides with good cultural, geographical and touristic knowledge of the country to accompany our clients on their tours throughout the year.
Essential requirements
- Proficient in some of the languages German, French, English and/or Spanish.
- Certification as a guide by the ICT
- Excellent customer service
- Responsible and punctual person
- Team player
- Flexibility in time management
- Immediate availability
- With residence or work permit
Personal qualities
- Social and respectful person with high values
- Honesty
- Good organization
- Confident and genuine personality
Preferred qualifications
- Experience in managing groups
- Knowledge of first aid and CPR
What do we offer?
- The opportunity to work for one of the strongest incoming agencies in the country.
- Assignments during low season for guides who offer us availability in high season
- Re-certification training during low season
- Single room during tours
- Attractive remuneration including per diems
- Competitive fees
- Attractive bonus program
